Earlier today I went online to PR2 and was informed that a staff member has had their account compromised https://postimg.org/image/skhis1pat/ As seen above “PrinceAce” was the account in question that was compromised and as a result the hacker was able to delete peoples guilds, ban players, and view other players IP addresses. https://postimg.org/image/5x29lw9qt/ Apart from the security breaches this has resulted in damages such as people losing their guilds and someone having the power to steal their previous guilds.
I have had this scenario happen and was fortunate enough to be able to create the guild again. Another repercussion of this has been when people make the guild again they are denied access to the private server. I am bringing these things up in this post because I want to inform @Jacob / @Clock88 so they are aware about the incident. I dont think its right to lose 375 kreds ($37.50) for something out of my control. In addition I was informed by a staff member of authority that he was not able to do anything about the incident and that I was to contact Jiggmin.
https://postimg.org/image/zerthqhxx/ I have no problems with this however being told that I have no choice but to purchase the 5 months of servers again https://postimg.org/image/w6nc4ovo5/ It’s about $37.50 for 5 months on the new server when I already spent that same amount on the old one. In total $75 for the five months if the sale is still going on if not it maybe more. It seems a bit much considering this incident was out of my control.
I am only seeking to have a refund or to have the private server transferred to another I can use for the remaining 5 months that has already been paid for. https://postimg.org/image/uhjatqmad/ https://postimg.org/image/s1hhfw47p/ What I am asking for isn’t unfair or out of the ordinary I paid for a service and I have not received it.
As a result I would hope that something like this is remedied so that this doesn’t escalate to something such as a small claims in court for Immaterial Breach of Contract as a contract was formed when I agreed to buy the private server and was told that i’d be able to https://postimg.org/image/9n6ybwrx1/ I am not trying to threaten a case but it seems that’s the only way for people to take it seriously I am willing to wait no later than a month for a resolution to this incident.